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Emotional Intelligence

Emotional Intelligence Box of TLG Asia
Materials of TLG Asia

Course overview:

Through a series of hands-on activities and key emotional intelligence concepts, this course will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general. This highly interactive training program will help participants become more balanced in their thinking, feeling and doing by giving them the essential skill and mindset for proper self-awareness, self-management, self-motivation and relationship management empowering them with a choice in how they think, feel and act.

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Course objectives:

By the end of this training course participants will be able to: ​​​

  • Understand what emotional intelligence is, and how it can improve both their personal and professional life.

  • Understand the importance of self-awareness and getting in touch and understand their feelings and emotions in developing their emotional intelligence skills.

  • Practice techniques to self-motivate, control emotions and challenge negative thought patterns.

  • Understand the importance of empathy and developing your social awareness for properly managing relationships with other as an emotionally intelligent person.

 

Target audience:

Leaders at all levels who wants to up their emotional intelligence 

 

Course outline:

Module 1: Emotional Intelligence Primer​

  • Opening activity – Importance of emotional intelligence

  • What is emotional intelligence?

  • Understanding Emotional Intelligence Framework

  • How Emotionally Intelligent are you? – Self-Assessment

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Module 2: Self Awareness​

  • Knowing yourself

  • Feelings, Moods and Emotions

  • The Language of Emotions

  • Knowing your strengths and weaknesses

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Module 3: Self Management

  • “Manage This” – Activity – Creating positive brain connections.

  • “Waking up on the wrong side of the bed” – Self-Management activity.

  • Lessons from the wizard of Oz.

  • Self-Management techniques.

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Module 4: Self Motivation​

  • What motivates us? – Activity.

  • Setting goals and having a plan as a motivator.

  • Getting in “The Flow”.

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Module 5: Empathy

  • What is Empathy?

  • Empathy Vs Sympathy

  • Empathy and sensing what others feel – skill practice activity

  • Active empathetic listening

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Module 6: Relationship Management

  • Getting the change, you want – Practice activities (Push/Pull, Change plan)

  • The building blocks for managing relationships

  • Ten habits of emotionally intelligent people

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Course delivery methods:

  • Self-discovery and critique

  • Case Studies and facilitator led discussions

  • Practical exercises

  • Best practice theory exploration

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